Terms & Conditions
By accessing this web site, you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with using any applicable local laws. If you do not agree with any of these terms, you are prohibited from or accessing this site.
2. Payment Options
Payment can be either via Electronic Fund Transfer (EFT) or via Credit Card. Please note that credit card processing is done trough the South African Webcash gateway and will appear on your statement as WEBCASH
3. Shipping Info
We have two shipping options available, which all depend on your location and the weight of your package. During checkout please select if you would like to collect your order or have it sent to your door by a courier.
We make use of Time Freight Couriers which deliver to your door or the nearest time freight counter depending on the delivery selected during checkout.
We fill all in-stock orders as soon as possible. Due to normal variations in order volume, this may be up to 3 business days. We make no guarantee of same-day shipping. Once your order has shipped, a Shipping Confirmation email, with tracking information if applicable, will be sent.
We do not accept C.O.D. orders.
We cannot be held responsible for damaged, lost, or stolen packages. We will file claims for those that are insured. Please contact us directly to initiate a claim. We will not be responsible for incorrect spelling of street names resulting in failed deliveries. Any packages undelivered will be sent to the nearest time freight counter and it is your responsibility to track the package once it has been sent. You will be liable for any extra costs incurred due to undelivered packages.
Actual shipping costs are calculated during checkout. For an estimate before checkout, please add the items you intend to order to your cart, then click checkout. This will provide a list of estimates for the shipping methods available to your selected destination.
Highveld Garage Equipment CC is not responsible for any extra charges once the original package has been shipped. If you refuse to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to you.
Pickup from store
If you have placed a Pickup from store order please refer to our opening hours to ensure that we are available when you pickup. To speed up the collection process contact our office and confirm your intended pickup day so that we can have the package ready when you arrive.
Mo - Thu : 8:00 - 17:00
Fri : 8:00 - 16:00
Sat : 8:30 - 12:00
We are closed on Sundays, public holidays and long weekends.
Domestic (South Africa)
This is for shipping addresses within South Africa. We make use of Time Freight couriers on our website and it can be selected and prepaid during the checkout process. You are welcome to arrange your own couriers for collection, please make use of the pickup from store option during checkout and contact our office to arrange pickup.
This is for any shipping address outside South Africa. Currently we do not offer any courier options for international deliveries. If you are an export customer please make use of the pickup from store option during checkout and contact our office to arrange the courier service. We have multiple international courier companies for various other countries and will therefore be more than willing to assist you to arrange the best cost effective method of transport. You are also welcome to arrange your own courier service to pick up the package at our store.
Goods will be dispatched within 1-2 working days from the receipt of payment, provided all items are in stock. Upon dispatch, the customer will be notified via email which will include a tracking number to track their package online. Same day shipping is not guaranteed, but in certain cases this is possible and is implemented whenever we are able to.
We try to keep pricing on the site as accurate as possible, but pricing is subject to change without prior notice. If there is a price increase or decrease you will be notified when receiving your pro-forma invoice from one of our representatives.
6. Out of stock and Pre-Order items
Items that are listed as pre-order have various lead times depending on the size, weight and supplier. We recommend contacting our office to inquire about the exact lead time and ordering method of items that are listed as pre-order. Out of stock items may be placed on backorder, for lead time on these products please contact our office.
In no event shall Highveld Garage Equipment CC or its suppliers be liable for any damages (including, without limitation, damages for loss of profit or due to business interruption) arising out of the use or inability to use the products on Highveld Garage Equipment's Internet site, even if Highveld Garage Equipment CC or a Highveld Garage Equipment CC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
8. Revisions and Errata
The materials appearing on Highveld Garage Equipment's web site could include technical, typographical, or photographic errors. Highveld Garage Equipment CC does not warrant that any of the products on its web site are accurate, complete, or current. Highveld Garage Equipment CC may make changes to the products contained on its web site at any time without notice. Highveld Garage Equipment CC does not, however, make any commitment to update the products or prices on a regular basis.
Should we quote you on goods that are specially imported and/or manufactured for you, and you accept the quote via payment or by an official order, it means that your order is Non Cancellable and the goods are Non Returnable.
Highveld Garage Equipment CC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Highveld Garage Equipment CC of the site. Use of any such linked web sites are at the user's own risk.
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
12. Governing Law
Any claim relating to Highveld Garage Equipment CC's web site shall be governed by the laws of the South Africa without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Website.
13. Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.